FAQs
Do you offer free shipping?
Yes! We offer FREE SHIPPING on all orders
How long does shipping take?
Delivery times depend on your location.
Most orders arrive within 7–15 business days, but in some cases it may take longer.
You’ll receive a tracking number as soon as your order ships.
Will I receive tracking?
Yes. Every order includes a tracking number.
Can I change or cancel my order?
If your order hasn’t been processed yet, we may be able to cancel or update it.
Please contact us as soon as possible.
Do you ship internationally?
Yes. We ship to multiple countries.
Delivery times may vary depending on the destination.
My order arrived damaged — what do I do?
If your order arrives damaged or defective, contact us within 48 hours with photos and your order number.
We’ll replace it or refund you.
What is your return policy?
We offer a 30-Day Satisfaction Guarantee.
If you’re not happy with your purchase, contact us and we’ll help you.
How can I contact support?
Email us anytime at:
mypetplaceessentials@gmail.com