Terms of service

Welcome to MyPetPlace.

By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully.

1. General

By using this website, you confirm that you are at least the age of majority in your country/state, or that you have given consent for minors under your responsibility to use this site.
We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Availability

We make every effort to display product information accurately. However:
• Product colors may vary depending on your screen
• We cannot guarantee every product is always in stock
• We reserve the right to limit quantities per order

3. Pricing

All prices are displayed on the website and may be shown in different currencies depending on your location.

We reserve the right to:
• Update prices at any time
• Correct pricing errors
• Cancel orders due to incorrect pricing or system errors

4. Shipping & Delivery

We offer FREE SHIPPING on all orders.

Estimated delivery times are provided on our Shipping Policy page. These are estimates and may vary due to:
• customs delays
• local carrier delays
• high-demand periods
We are not responsible for delays outside our control.

5. Returns & Refunds

Refunds are handled according to our Return & Refund Policy.

6. Incorrect Address

Customers are responsible for entering the correct shipping address.
If an order is returned due to an incorrect address, we may not be able to offer a full refund.

7. Fraud Prevention

We reserve the right to cancel orders suspected of fraud, including:
• suspicious billing details
• unusual order behavior
• repeated chargebacks

8. Intellectual Property

All content on this website (images, text, branding, logos) belongs to MyPetPlace Shop and may not be copied or used without permission.

9. Limitation of Liability

MyPetPlace Shop is not liable for:
• indirect damages
• loss of profits
• delays caused by shipping carriers or customs
Our liability is limited to the amount paid for the product.