Privacy policy
Last updated: February 27, 2026
At MyPetPlace, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or purchase from our website.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
When you visit our store, we may collect the following information:
Personal Information You Provide
• Name
• Email address
• Shipping and billing address
• Phone number (if provided)
• Payment details (processed securely by Visa, Mastercard, American Express, PayPal, Apple Pay ,Google Pay, Shop Pay, or other payment providers)
Automatically Collected Information
• Device type and browser
• IP address
• Pages visited and time spent on site
• Purchase and browsing behavior (via cookies)
How We Use Your Information
We use your information to:
• Process and fulfill orders
• Provide customer support
• Send order updates (confirmation, shipping, delivery)
• Improve our website experience
• Prevent fraud and protect our store
• Send marketing emails (only if you subscribe)
Marketing Emails
If you subscribe to our email list, you may receive:
• Discounts
• Product updates
• New launches
• Exclusive offers
You can unsubscribe anytime by clicking “unsubscribe” at the bottom of any email.
Cookies & Tracking Technologies
We use cookies to:
• Remember your preferences
• Analyze website performance
• Improve shopping experience
• Support advertising campaigns (Meta, Google, TikTok, etc.)
You can disable cookies in your browser settings, but some site features may not work correctly.
Sharing Your Information
We do not sell your personal information.
We may share your data only with trusted third parties necessary to operate our store, such as:
• Website hosting and checkout
• Payment providers (Visa, Mastercard, American Express, PayPal, Apple Pay ,Google Pay, Shop Pay)
• Shipping and fulfillment partners
• Email platforms (for marketing automation)
Data Security
We take security seriously and follow industry standards to protect your information.
All payments are processed securely through payment options. We do not store your full card details.
Your Rights
Depending on your location, you may have the right to:
• Request access to your data
• Request correction or deletion
• Withdraw consent for marketing
• Request data portability
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.